We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policies below:
Return Eligibility
- Items must be returned within 30 days of receipt.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Certain items such as final sale, personalized, or intimate apparel are not eligible for return.
Return Process
- Contact our customer service team at support@example.com to initiate the return process.
- Provide your order number and details about the item you wish to return.
- Follow the instructions provided by our customer service team to complete your return.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure your return is received.
- Please include a copy of your receipt or proof of purchase in the return package.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 7-10 business days.
- Shipping costs are non-refundable.